1. Overview

At Dana Halal Nails, we strive to ensure every product meets our quality standards. If you are not completely satisfied with your purchase, our Returns & Refunds Policy outlines your options.

2. Eligibility for Returns

• Products must be unused, unopened, and in their original packaging.

• Returns must be initiated within delivery time is 2/4 days in Europe,  7/10 world wide.

• Proof of purchase (order confirmation or receipt) is required.

• Due to hygiene standards, used or opened nail polish cannot be returned unless faulty.

3. Non-Returnable Items

• Gift cards or promotional items.

• Discounted or final-sale items.

• Products damaged due to misuse or improper storage.

4. Damaged or Defective Items

If you receive a damaged or defective product:

• Contact us at info@danahalalnails.com within 7 days of receiving your order.

• Include photos and order details.

• We will arrange a replacement or refund at no additional cost.

5. Refunds

• Refunds will be processed to your original payment method within 2–4 business days after the return is approved.

• Shipping fees are non-refundable (unless the item was faulty or damaged).

6. Exchanges

Currently, we only replace defective or damaged items. If you need an exchange for the same item, contact us at info@danahalalnails.com.

7. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective.

• We recommend using a trackable shipping service to ensure safe return.